Can we help you with your bags? Get all the information about baggage restrictions and the answers to the questions most people ask. Find out about baggage allowances, what’s considered special baggage, and more

Baggage Allowances on buses

What can you carry on? What can you check? How much is too much?

Special Baggage
Kids’ items, medical supplies, fragile items, perishables? Find out how special baggage needs to be handled.

Delayed, Lost, or Damaged Baggage
We know how important your baggage is to you. It’s important to us, too.

Baggage Allowances

Regardless of where you're going, you’ll want to make sure what you’re bringing isn’t more than what’s allowed. Here are the rules.

Carry-on Baggage
You can carry on one bag plus one personal item per passenger as long as it:

Here are some examples of personal items:

• Male or female purse
• Briefcase
• Laptop computer (All laptop computers must be carried aboard and cannot be checked.
• Camera case
• Diaper bag
• Items of a similar or smaller size to those listed above, such as
• Portable Electronic Devices.

These additional items are okay to carry on and don't count towards your allowance:

• Food items for immediate consumption
• Assistive devices such as crutches, provided passenger is dependent on them
• One box or bag of duty free merchandise
• A coat or jacket
• An umbrella
• One item of reading material
There may be more limits to carry-on baggage based on available space and additional restrictions.

Checked Baggage
You can check two bags per passenger free of charge.
Each bag must:
• Weigh 50 pounds (22.5 kg) or less.

Some packages, sporting goods, musical instruments, and fragile or bulky items may require special handling. For more information on special items, see Special Baggage.

General Conditions of Acceptance
We will accept your baggage for transportation, subject to the following conditions:
• All baggage is subject to search.
• We reserve the right to refuse baggage whose size; weight, character, or condition is unsuitable for transportation on the particular bus which is to transport it or which cannot be accommodated without harming or annoying passengers or the bus.
• Baggage must be checked in at a Hedman Alas designated city or departure office.
• Your name must be on your luggage.
• Baggage will not be checked to a destination that is not on a passenger's itinerary.

Special Baggage
Of course, all of your baggage is special. But some types of baggage require a little extra attention. Find out what you can and can’t bring on board, and how special items need to be handled.

Fragile & Bulky Items
Should you check your guitar or buy it a seat of its own? Find the best way to handle your out-of-the-ordinary stuff.

Dangerous Goods
Dry ice? Scuba tanks? Firecrackers? Find out what is and isn’t allowed on board.

Infants’ & Children’s Items
The stroller, the diaper bag, the car seat—what’s the baggage allowance for infants’ and children’s items?

Medical Supplies & Equipment
Carrying on or checking medical supplies or equipment? Learn size and weight restrictions and baggage allowance rules.

Perishables
Want to bring frozen foods, fruits, meats, or plants in the bus? Here are the rules.

Imported Merchandise as Baggage
Bringing duty-free imports as baggage? Read about customs rules and restrictions here.

Fragile & Bulky Items

Cabin-Seat Baggage
Buying your baggage its very own seat
You may feel that something you want to bring with you is too fragile to be handled as checked baggage. In such a case, you have the option of purchasing a ticket at the best available fare and storing your item in any passenger seat with a physical bulkhead or divider in front of the compartment.
The following restrictions apply. The item:
• Must not exceed 165 lbs (75 kgs)
• Must be packaged or covered in a manner to avoid injury to other passengers or the bus.
• Must be properly secured by a seat belt to avoid shifting during the trip
• Must not restrict access to, or use of, any required emergency or regular exits or aisle of the cabin
• Must not obscure any passenger's view of seat belt, no smoking or exit signs
• Must not contain dangerous goods
• Must be secured in a seat in the same cabin as the owner and next to the owner
For pricing information, contact Reservations.

Fragile/Limited Liability Release Items
Fragile items as carry-on or checked baggage
We allow fragile items that meet baggage allowance standards as carry-on or checked baggage, as long as certain requirements are met. however Hedman Alas declines all responsability for any damage that might happen during the trip.
We will accept a fragile or perishable item if it:
• Is packaged in the original factory-sealed container
• Includes internal protective packing material
• Is typically designed for shipping
Items that are not appropriately packaged, and are not assistive devices, will not be accepted
Assistive devices will be accepted regardless of the packaging. However, we wil not be held responsible for them.

Examples of Fragile & Bulky Items
• Amplifiers
• Animal Trophies
• Archery Equipment
• Bicycles
• Blueprints
• Cameras
• Car Seats
• Doll Houses
• Dolls
• Figurines
• Fishing Rods
• Flowers
• Lenses
• Liquor
• Maps
• Meters
• Microscopes
• Model Airplanes
• Model Trains
• Musical Equipment
• Oscilloscopes
• Paintings
• Perfumes
• Plants
• Polygraph Equipment
• Projectors
• Radios
• Sketches
• Sleeping Bags
• Speakers
• Stereos
• Strollers
• Tape Recorders
• Televisions
• Tennis Racquets
• Trophies

Dangerous Goods
Certain items are considered hazardous and, by law, are prohibited from all Hedman Alas Buses. For your safety and the safety of your fellow passengers, check the rules about any items that may be considered hazardous before you pack and travel.

If you have questions or concerns about a specific item, contact Reservations.

There’s a baggage allowance for kids’ stuff too. Before you set out with your little ones, you’ll want to be sure you know how much of their stuff you can bring along, the types of infant items that you can check or take as carry-on, and the rules about child restraint seats.

Infants’ & Children’s Items

Children's Baggage Allowance
Strollers & Child Restraint Seats
Other Carry-On Items

Children's Baggage Allowance
Children’s baggage allowances are based in part by the fare paid for their travel.
If children are travelling for free, they don’t have a baggage allowance.
For a 75% of the adult fare (for travel between countries), children are allowed one checked bag, plus one checked fully collapsible stroller or push-chair.
For 100% or more of the adult fare, children are entitled to the standard baggage allowance.

Strollers & Child Restraint Seats
You may check child restraint seats and fully-collapsible strollers. They won't count toward your allowance of two checked baggage items.
Strollers need to be checked at the gate by a Hedman Alas agent. Child restraint seats may be checked, or in certain cases, they may be brought on board:

Other Carry-On Items
A fare-paying passenger may carry one bag plus one personal item on the bus. The following infant items may be brought in addition to the one bag carry-on allowance:
• Diaper bags
All carry-on items must fit easily in (approximate dimensions: 28"x16"x8" and must weigh less than 50 lbs. (approx. 22.5kgs).

Medical Supplies & Equipment
Here are some basic guidelines for bringing medical supplies or equipment—including rescue unit breathing apparatus—.
Medical Supplies & Equipment Baggage Allowance
Passengers who require medical supplies or equipment during their travel may check an additional item free of charge. They can also carry the item on with them, on top of the regular carry-on allowance, as long as the item meets size and weight restrictions.
Breathing Apparatus
Hedman Alas will accept a self-contained breathing apparatus used by emergency rescue units as checked baggage, as long as the unit's weight does not exceed 50 lbs. (22.5kgs). A 24-hour advance notice is required.

Perishables

Hedman Alas will not be liable for deterioration or spoilage of any perishable item contained in checked baggage, whether with or without the knowledge of Hedman Alas.
Dry Ice shipments are limited by dangerous goods regulations. Customers are encouraged to use frozen gel packs or similar products to keep perishable items checked as baggage, frozen.
Wet ice shipments packaged in Styrofoam coolers are not accepted on Hedman Alas.

Delayed, Lost, or Damaged Baggage
We will make all the efforts to prevent this situacion, however in those cases the standard shipping policy will be aplied.

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